Find quick answers to practical questions about the apartment and your stay.
You can check in from 15:00. Check-out is possible until 11:00 at the latest.
Could you please provide us with your flight number and arrival time two days prior to arrival? We will then ensure that everything is ready. Please also arrange your departure time with our property manager so that he is present at check-out.
The apartment is located in a gated community. You check in independently, even if you arrive late.
Two days before arrival, you will receive the access codes and step-by-step instructions via WhatsApp. This will explain how to open the gate to the complex and how the apartment's electronic door lock works. Do you have any questions upon arrival? Our property manager on Curaçao will be happy to assist you.
Does your flight not depart until the evening? You can book a late check-out until 18:00 at the latest. This costs € 40. Please request this in advance, and we will check whether this is possible with the next guests.
Yes. Our manager will be waiting for you in the arrivals hall with a sign displaying your name. He will then take you directly to the apartment. A trip costs € 50. Please provide us with your flight details no later than two days before arrival.
Booking is easy via our website. On the reservation page, you can directly check the apartment's availability and select your preferred stay dates.
After entering your details, you will receive a confirmation of your booking request. Once the reservation is confirmed, we will send you a payment request for the deposit. Upon receipt of the payment, your reservation is final.
A few days prior to arrival, you will receive detailed information about your stay, including check-in instructions, access codes for the resort and the apartment, the manager's contact details, and our digital information guide.
Do you have any questions or special requests in advance? Please feel free to contact us. We are more than happy to help make your stay as pleasant as possible.
Yes. To finalize your reservation, we require a deposit. Following confirmation of your reservation, you will automatically receive a payment request specifying the amount, the payment deadline, and further payment terms.
The remaining balance must be paid no later than 4 weeks prior to arrival. As soon as we have received full payment, you will receive a confirmation and we can fully prepare your stay.
Are you booking at short notice? In that case, we may ask you to pay for the entire stay immediately.
Yes. For every reservation, we require a deposit of € 200.
The security deposit serves as a guarantee against potential damage to the apartment, loss of keys or access tags, or in the event that additional cleaning is required because the apartment was not left in accordance with the house rules.
Following your departure, our manager inspects the apartment during check-out. If everything is left in good condition and no issues are found, the deposit will be refunded within 5 business days to the same account used to make the payment.
Naturally, we will inform you in advance should there be any reason to withhold (part of) the deposit. Transparency and clear, pleasant communication are our top priorities.
The following costs are added to the rental price:
Optional extras you can book: airport transfer (€ 50 per ride), rental car (€ 40 per day), interim cleaning (€ 100), and late check-out (€ 40).
You can cancel by sending an email to info@papaya-resort.nl. The date on which we receive your email is decisive.
The security deposit is always refunded in full upon cancellation. If we are able to re-rent the property for the period, you will receive the amount of the new booking back, up to a maximum of what you paid.
Please note: during the reservation process, the booking system states "non-refundable". For bookings made via our website, the conditions above always apply. We will transfer the refund directly to you.
We recommend taking out cancellation insurance.
The apartment at Papaya Resort accommodates up to 5 people, offering ample space for a family or a small group of friends. You will have three separate bedrooms at your disposal, each equipped with air conditioning, ensuring everyone can enjoy a comfortable and cool night's sleep in the tropical climate.
In addition, two fully equipped modern bathrooms are available, ensuring you will never have to wait long. The spacious living room and fully equipped kitchen offer all the comforts of home, with the added bonus of a spectacular tropical view.
The nearest beaches are just a 12 to 17-minute drive from Papaya Resort. You can choose from a wide range of beautiful beaches, each with its own unique atmosphere and character. Playa Parasasa and Blue Bay Beach are popular choices for families, while Kokomo Beach and Daaibooi Beach offer a more relaxed and tranquil experience.
For those looking for spectacular underwater worlds, Playa Porto Marie is an absolute must — here, you can snorkel directly from the beach among colorful fish and coral. Coral Estate Beach offers an exclusive and luxurious beach experience. We would be pleased to advise you on which beach best suits your wishes.
Hato International Airport (CUR) is located just a 10-minute drive from Papaya Resort, making your journey exceptionally comfortable. Whether you arrive late in the evening or depart early in the morning — you are always quickly home at our resort.
If desired, we can assist you with arranging a rental car ready at the airport, allowing you to drive directly to the resort upon arrival. The route is straightforward and well-signposted. Upon departure, you can return the car at the airport.
Yes. All three bedrooms and the living room have air conditioning. You can adjust the temperature for each room individually. This ensures you sleep well, even on warm tropical nights.
Additionally, there is almost always a cooling breeze in Grote Berg. Many guests enjoy this during the day on the balcony and the roof terrace.
Please note: the apartment operates with prepaid electricity. You pay for the electricity you use. Air conditioning consumes a lot of power. Therefore, please turn off the air conditioning when you leave.
Yes, we definitely recommend renting a car during your stay on Curaçao. Although public transport is available, a rental car is by far the most comfortable and practical way to explore the island.
Papaya Resort is located in the quiet and centrally situated neighborhood of Grote Berg. From here, you can reach some of Curaçao's most beautiful beaches within 12 to 17 minutes, such as Porto Mari, Cas Abou, Kokomo Beach, and Blue Bay. Willemstad, Hato Airport, supermarkets, and various restaurants are also easily accessible by car.
With a rental car, you have complete freedom to discover the island at your own pace. You can easily take a day trip to Christoffel Park, Shete Boka, Playa Kenepa (Grote Knip), the Jan Kok flamingos, or one of the many charming beach clubs and restaurants.
For your convenience, you can also make use of our own rental car during your stay: a comfortable Suzuki Vitara 1.6 AllGrip automatic with five seats and ample luggage space. The car is ideal for families, couples, and groups of friends looking to explore Curaçao worry-free. Naturally, you can also choose to book a vehicle through another rental company.
Would you like to hit the road right upon arrival? We can also arrange an airport transfer or ensure that the rental car is ready for you at the apartment or at the airport. This way, your holiday begins in complete relaxation.
The apartment operates on prepaid electricity via the Pagatinu system. Please note: you pay for the electricity you use during your stay yourself. This is not included in the rental price.
How it works: upon arrival, take a photo of the meter reading and send it via WhatsApp to our property manager. You can purchase credit at almost any minimarket or gas station in Curaçao. You will receive a code there to enter on the Pagatinu unit in the apartment. Upon departure, take another photo. The meter reading must be equal to the reading upon arrival. In other words, you replenish exactly what you have consumed.
Tip: the air conditioning, tumble dryer, and oven use the most electricity. Please switch off the air conditioning whenever you leave.
The apartment has a 220-volt mains voltage, just like in the Netherlands. You can therefore use your Dutch chargers and appliances without any issues.
Families are warmly welcome. However, there is one important point: the roof terrace has no fence or railing. Therefore, the roof terrace is not safe for young children. Never leave children unattended on the roof terrace. Access to the roof terrace is at your own risk.
Please also note: the master bedroom and the living room are located on the upper floor and are accessible only via the stairs.
Yes. Our cleaning team will thoroughly clean the apartment within a few hours. A mid-stay cleaning costs € 100. Would you prefer to clean it yourself? You will find cleaning supplies in the cupboard next to the washing machine.
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